Respect, consent and clear boundaries
Community, safety and moderation policy — launch candidate
Community expectations
- Be truthful about your age, identity, residence, relationship intention and material profile information.
- Respect another person's decision to decline, pause, block or end contact. Do not evade a restriction or repeatedly contact someone who has said no.
- Do not harass, threaten, exploit, discriminate against, impersonate, stalk, defraud or deliberately deceive another person.
- Do not seek money, financial credentials, passwords, identity documents, intimate material or another person's account access.
- Do not upload sexual content involving minors, non-consensual intimate material, violent threats, terrorist content, trafficking content, malware or other unlawful material.
- Do not publish another person's contact details, private communications, photograph or personal information without a lawful basis and clear permission.
Reports and illegal-content notices
Send a report to info@doubleyes.eu with your contact details, the exact account, content or location reference, the reason for the report, and enough factual information to assess it. If you believe content is illegal, identify the legal concern as clearly as possible and include a good-faith statement that the information is accurate and complete. Do not send unnecessary sensitive data or dangerous files.
Reports received through the designated contact are intended to be reviewed by authorised people with access limited to the case. Controlled intake, response and appeal acceptance remain pending before Stage 1 registration opens. DoubleYes may preserve relevant evidence, restrict content or an account, ask for more information, refer a matter to an appropriate authority where required, or close a report where action is not justified.
Decisions and appeals
Available measures include a request to correct information, content rejection or removal, visibility restriction, temporary suspension, permanent restriction or account deletion. Consequential decisions should record a reason and attributable audit history. Automation may help with security or triage, but Stage 1 moderation decisions are intended to involve human review.
Where lawful and safe, the affected account holder will receive a statement of the main reason and may appeal through info@doubleyes.eu. An appeal should identify the decision and explain the requested correction. A different authorised reviewer should handle the appeal where practicable.
Personal safety
- Take time before sharing additional personal information and use a separate contact method if you later choose to connect.
- Meet in a public place, tell someone you trust about your plans and arrange your own transport.
- Keep control of your phone, money and identification, and never send money to someone you have only met online.
- Identity or profile checks cannot guarantee another person's intentions or conduct. Immediate danger should be reported to the relevant local emergency service.
