Terms of service — launch candidate

Operator and contact

DoubleYes is operated by Malcolm Aber, an individual trading as DoubleYes and established in Malta. No company-registration or VAT number applies at this stage. The monitored contact for support, privacy requests, legal notices and moderation appeals is info@doubleyes.eu.

Public geographic service address: Triq il-Bistra, Mosta, Malta. These terms remain a launch candidate pending professional review and must not be treated as the final approved contract for registration.

What Stage 1 provides

• If Stage 1 registration is activated, adults will be able to create one account using a verified email address and prepare a private profile, preferences and photograph for review.
• A Stage 1 profile remains registered and inactive. It is not searchable, shown to other members or used for live matching, invitations or introductions.
• Registration and profile preparation are free. DoubleYes does not accept payment, issue credits, verify identity or release contact details in Stage 1.
• Completing a profile does not guarantee activation, matching, an introduction or continued availability of a future commercial service.

Eligibility and account security

• You must be at least 18 years old and legally able to agree to these terms.
• Provide accurate, current information about yourself and do not impersonate another person or create an account for somebody else.
• Keep sign-in links, sessions and account access private. Tell DoubleYes promptly if you believe your account or email has been compromised.
• Do not use automated registration, scrape the service, probe security controls, bypass rate limits or interfere with other users or infrastructure.

Your profile and content

You retain ownership of the profile information and photograph you submit. You give DoubleYes a limited, non-exclusive permission to store, copy, resize, review and otherwise process that material only as needed to operate, secure and moderate the service and meet legal obligations.

Do not upload material that is unlawful, misleading, abusive, discriminatory, sexually exploitative, threatening, fraudulent, infringing, malicious, or that discloses another person's private information without a lawful basis and permission. Do not submit passwords, payment-card details or identity documents as profile content.

Photographs may be held privately for human moderation. DoubleYes may reject or remove content that breaches these terms or the Community and Safety Policy. Identity verification is not active and any future verification would not guarantee another person's intentions or safety.

Sensitive profile information

Dating preferences and optional profile answers may reveal or strongly indicate special-category information, including sexual orientation, religious or philosophical beliefs, health-related information or ethnicity. DoubleYes will require a separate explicit sensitive-data consent before collecting the Stage 1 profile.

The signed-in sensitive-consent withdrawal control is implemented and deployed. Its production-like operational acceptance and the supplementary request route through info@doubleyes.eu remain pending. Withdrawal stops profile processing, hides and pauses the account and starts the reviewed deletion or lawful-anonymisation workflow. Withdrawal does not make earlier lawful processing unlawful.

Moderation, restriction and appeal

DoubleYes may restrict, suspend, deactivate or refuse an account where reasonably necessary to protect users or the service, enforce these terms, investigate suspected fraud or abuse, or comply with law. Where appropriate and lawful, the account holder will receive a reason and an opportunity to provide information or appeal.

Reports, alleged illegal content and appeals may be sent to info@doubleyes.eu with enough information to identify the issue. Do not send unnecessary sensitive information. Immediate danger should be reported to the relevant local emergency service.

Ending your account

A signed-in deletion-request control and simple-state erasure, legal-hold and completion-state controls are implemented and deployed. DoubleYes may verify identity proportionately before acting. Registration remains closed until those controls pass production-like operational acceptance, complex cases have a reviewed procedure, completion-notice delivery is accepted and the retention schedule is professionally approved.

DoubleYes may discontinue Stage 1 or change the service. If a material change affects registered users, reasonable notice and a fresh acceptance or acknowledgement will be requested where required.

Availability, safety and responsibility

DoubleYes uses reasonable care but does not promise uninterrupted or error-free availability. Keep your own copies of information you need. No profile review, account check or future identity check can guarantee another person's identity, conduct, compatibility or safety.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable. Subject to mandatory consumer law, DoubleYes is not responsible for indirect or unforeseeable loss or for losses caused by events outside reasonable control.

Law and complaints

These terms are governed by Maltese law. If you are a consumer, this choice does not remove mandatory protections that apply in the country where you habitually live. Courts with jurisdiction under applicable consumer and civil-procedure rules remain available.

Send complaints to info@doubleyes.eu. The mailbox has passed a controlled external receipt-and-reply test, but complaint-handling procedures and response acceptance remain launch gates. Privacy complaints may also be made to the Office of the Information and Data Protection Commissioner in Malta or, where applicable, the supervisory authority where you live or work.